Privacy Policy

1. Introduction

PT Fortuna Digital Teknologi ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.

By accessing our website or services, you agree to the practices described in this Privacy Policy.

2. Company Identity

• Company Name: PT Fortuna Digital Teknologi
• Business: Custom Software & Digital Solutions
• Country: Indonesia
• Email: info@fortunadigital.id
• WhatsApp: +62 857-1602-8129

3. Information We Collect

We may collect the following information:

• Identity Information: full name, company name.
• Contact Information: email address, phone number, WhatsApp account.
• Message Information: messages you submit via contact form or WhatsApp.
• Technical Data: IP address, browser type, pages visited, and visit timestamps.
• Cookies: session data and language preferences stored in your browser.

4. How We Use Your Information

• Respond to your inquiries and service requests.
• Send offers, proposals, or information related to our services.
• Improve the quality of our website and services.
• Comply with applicable legal obligations in Indonesia.
• Manage business relationships with clients.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared in the following circumstances:

• With trusted service providers that assist our operations (e.g. email services, hosting), under confidentiality obligations.
• When required by law or a court order applicable in Indonesia.
• To protect the rights, assets, or safety of the Company, clients, or others.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected or as required by applicable laws and regulations. When no longer needed, data will be securely deleted or anonymised.

7. Cookies

Our website uses cookies to store your session and language preferences. These cookies are functional and are not used to track your activity outside our website. You may disable cookies through your browser settings, however this may affect certain functionality on our website.

8. Your Rights

In accordance with applicable data protection regulations, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent you have previously given.
• Object to the processing of your data.

To exercise these rights, please contact us using the details listed below.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the latest update date. We encourage you to review this page periodically.